Our Policies

Browse Dhanam policies. Click a card to view the full policy page.

Standards of ethical behaviour and professional conduct expected from our staff and representatives.

Our commitments on fair lending, disclosures, and customer communications.

Comprehensive guidelines for gold loan products, eligibility, valuation, and terms.

Our approach to interest rate determination, communication, and regulatory compliance.

How we determine pricing, interest rates and related charges for our loan products.

How we collect, use and protect personal information.

Legal terms governing the use of our website and services.

Mechanism to report concerns, whistleblower protection and investigation process.